« Une typologie des organisations culturelles » : différence entre les versions
De Wiki Agile
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<small>''Réponse à une anomalie.''</small><br/> | |||
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Suppression : harming or stopping the person bringing the anomay to light ; "shooting the messenger". | |||
Encapsulation : isolating the messenger, so that the message is not heard. | |||
Public relations : putting the message "in context" to minimise its impact. | |||
Local fix : Responding to the presenting case, but ignoring the possibility of others elsewhere. | |||
Global fix : an attempt to respond to the problem wherever it exists. Common in aviation,, when a single problem will direct attention to similar ones elsewhere. | |||
Inquiry : attemting to get at the "root causes" of the problem. | |||
==Conclusion== | ==Conclusion== | ||
